Frequently Asked Questions

Everything you need to know about SOLARA TV IPTV service.

Common Questions

What is SOLARA TV?
SOLARA TV is a premium IPTV service offering 25,000+ live channels and 60,000+ movies & series in 4K Ultra HD quality. We serve customers across Europe, Australia, USA, Canada, and GCC countries.
Is there a free trial?
Yes! We offer a free 24-hour trial via WhatsApp. Contact us and we'll activate your trial within minutes so you can test our service quality and channel selection.
What devices are supported?
SOLARA TV works on all major devices: Smart TVs (Samsung, LG, Sony, Android TV), Amazon Fire Stick, Apple TV 4K, Android phones & tablets, iOS (iPhone & iPad), Windows & macOS computers, MAG boxes, Enigma2, and more.
What internet speed do I need?
For HD quality: 10-15 Mbps. For Full HD (1080p): 15-25 Mbps. For 4K Ultra HD: 25-35+ Mbps. For the best experience, we recommend 50+ Mbps with a 5GHz Wi-Fi or Ethernet connection.
Does SOLARA TV work in my country?
Yes! SOLARA TV is optimized for Europe (UK, Netherlands, Germany, France, Italy, Spain, Belgium), Australia, USA, Canada, and GCC countries (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman). Our servers are globally distributed for the best performance.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, iDEAL (Netherlands), Bancontact (Belgium), Giropay (Germany), and SEPA Bank Transfer.
How quickly is my subscription activated?
Activation is instant! After payment, you'll receive your login credentials via WhatsApp within minutes. Most customers are watching within 5 minutes of payment.
Do you offer a money-back guarantee?
Yes! We offer a 14-day money-back guarantee for all subscription plans. If you're not satisfied, contact us for a full refund – no questions asked.
How do I get started?
It's easy! 1) Contact us via WhatsApp or request a free trial. 2) Choose your plan and make payment. 3) Receive your credentials instantly. 4) Install the app on your device and start watching! Visit our Getting Started page for detailed guides.

Still have questions?

Our support team is available 24/7